Online Store & Mail Order Return Policy
Last Update: January 28, 2022
We stand behind the quality of our products sold through our website and in the store. If for some reason you are not satisfied, please find our return policy below.
Items may be returned within 20 days of the delivery date, by mail. Returns must be unused and in the same condition that you received it in with the seal unbroken, and be accompanied with a receipt. In the event that there is no receipt, a store credit may be issued at the discretion of management. To return your product, you must obtain a manager’s approval for refund or exchange by contacting [email protected] or 877-582-5850. All refunds are processed using the same payment method as the original purchase. Shipping charges will not be refunded. Please ship your return to the address below:
Attn: Shipping/Mail Order Department
1466 Hippocrates Way
West Palm Beach, FL 33411
If an international order is returned to us because it did not pass customs, the shipping charges incurred will be deducted from the refund once all products are returned to us in their original condition. Hippocrates Wellness is not responsible for any customs restriction, tariffs, or other regulations that may apply in the country of delivery. All HHI merchandize must be received to our returns department in their original condition to qualify for a refund.